Front of House Pro: Create Welcoming Guest Experiences

Toastique; Charlotte (NC); On-site; USD 13,000 - 18,000; Full time

Job summary

Toastique in Charlotte, NC is seeking a Front of House Team Member to deliver an exceptional guest experience. You will greet guests, explain menu items, take orders, and ensure accuracy while maintaining a clean, welcoming dining area.

Cross-trained across functions, you’ll support busy periods by preparing toast, smoothies, bowls, espresso and more. Must be 18+, with restaurant experience and flexible availability.

Qualifications

• Must be 18+ years old.
• Minimum 1 year of restaurant or hospitality experience.
• Ability to work flexible hours including early mornings, afternoons, weekends and/or holidays.
• Food safety certification (ServSafe) preferred.

Responsibilities

• Greet every guest with a positive, friendly, and energetic attitude.
• Accurately communicate questions about menu items/ingredients.
• Create a welcoming and engaging environment.
• Ensure every guest feels acknowledged and valued.
• Accurately take and repeat orders for clarity.
• Manage multiple orders while staying organized and composed.
• Keep all FOH areas clean, stocked, and visually appealing.
• Maintain dining areas, restrooms, and service standards.
• Open and close procedures completed accurately and on time.
• Adhere to all food safety standards.
• Assist with restocking, light prep and merchandising items.
• Support team during busy periods by making toast, smoothies, bowls, espresso, dishes, etc.
• Communicate clearly with BOH and Leadership regarding the shift.

Skills

Guest service

Communication

Multitasking

Flexibility

Teamwork

Job description

Toastique in Charlotte, NC is seeking a Front of House Team Member to deliver an exceptional guest experience. You will greet guests, explain menu items, take orders, and ensure accuracy while maintaining a clean, welcoming dining area.

Cross-trained across functions, you’ll support busy periods by preparing toast, smoothies, bowls, espresso and more. Must be 18+, with restaurant experience and flexible availability.