Front of House Lead – Guest Experience Champion

Massanutten Resort; Bloomer Spring (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

Massanutten Resort in Virginia is seeking a dedicated Front of House Lead Supervisor to oversee daily restaurant operations. This role involves supporting service, managing staff, and ensuring excellent guest experiences while handling duties including inventory oversight and health regulation compliance. Candidates must possess strong communication skills, attention to detail, and prior food and beverage experience. Flexible scheduling is required, including weekends and holidays. Join a team committed to hospitality excellence.

Qualifications

• Must be at least 21 years old.
• Serve safe certification preferred.
• Previous food and beverage management experience preferred.

Responsibilities

• Oversee opening and closing of restaurant.
• Place orders as needed.
• Assist with daily operations of cooking, serving, and dishwashing.
• Oversee/participate in putting away stock, including alcohol.
• Assist and oversee monthly inventory.
• Coordinate and oversee meal quality.

Skills

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Computer skills (including Microsoft Word, Excel, Outlook)

Understanding of ABC regulations

Previous food and beverage experience

Job description

Massanutten Resort in Virginia is seeking a dedicated Front of House Lead Supervisor to oversee daily restaurant operations. This role involves supporting service, managing staff, and ensuring excellent guest experiences while handling duties including inventory oversight and health regulation compliance. Candidates must possess strong communication skills, attention to detail, and prior food and beverage experience. Flexible scheduling is required, including weekends and holidays. Join a team committed to hospitality excellence.