Front of House Lead: Elevate Guest Experience

Ellis Island Casino, Village Pubs, Mt. Charleston; St. George (VT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Vision

Short-term Disability

Combo plan

Free meal per shift

Paid time off

401(k)

Job summary

Silver Reef Craft and Kitchen in St. George, UT is seeking a dynamic Front of House Lead. You will oversee a fast-paced front-of-house team, delivering exceptional hospitality while maintaining service standards and efficiency.

The role requires 2+ years in bartending/serving with leadership experience, expertise in cocktails, beer, and wine, and strong people skills to train and guide staff. In-person, full-time position with benefits and flexible shifts including inventory days.

Qualifications

• Must be 21+ years old.
• 2+ years bartending or serving with 1 year leadership in high-volume setting.
• Strong knowledge of craft cocktails, beer, wine, and food pairing.
• Able to educate team and customers on beer styles, pairings, and brewing methods.
• Excellent customer service and teamwork.
• Familiarity with POS systems, scheduling software, and inventory tools.
• Excellent written and verbal communication.
• Able to work days, evenings, weekends, and inventory-count days.
• Able to work holidays.
• Able to obtain Utah Food Handlers Permit and Utah DABS Card.
• Background check and drug test required.

Responsibilities

• Deliver warm, attentive service reflecting Silver Reef standard.
• Craft and serve cocktails, beer, wine, and non-alcoholic drinks with accuracy.
• Maintain product knowledge and beverage presentation standards.
• Oversee daily floor operations and guest satisfaction.
• Support servers, bartenders, and hosts to maintain teamwork.
• Lead by example with professionalism and poise.
• Assist with opening/closing duties, cash handling, and shift reporting.
• Assist with inventory counts and restocking coordination.
• Maintain clean, organized, compliant work areas across guest spaces.
• Mentor new team members and provide ongoing training.
• Uphold company values and service standards.
• Foster growth and consistency through hands-on coaching.

Skills

Bartending

Serving

Leadership

Cocktails

Beer & Wine

POS Systems

Inventory

Training

Tools

Scheduling Software

Job description

Silver Reef Craft and Kitchen in St. George, UT is seeking a dynamic Front of House Lead. You will oversee a fast-paced front-of-house team, delivering exceptional hospitality while maintaining service standards and efficiency.

The role requires 2+ years in bartending/serving with leadership experience, expertise in cocktails, beer, and wine, and strong people skills to train and guide staff. In-person, full-time position with benefits and flexible shifts including inventory days.