Front-of-House Host & Guest Experience

Raines Company; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health insurance

Dental insurance

Vision insurance

Employee discounts at hotel and dining

Hilton Team Member discount

Job summary

The Foundry Hotel Asheville, Curio Collection is seeking a reliable Host/Support Staff to support bartenders and servers in stocking and preparing the restaurant and lounge area in downtown Asheville, NC. This full-time hourly role includes tips and benefits in a hospitality setting.

Responsibilities include greeting guests, recording seating with Resy, assisting with inventory, and performing opening/closing tasks while maintaining a clean, welcoming front-of-house.

Qualifications

• High school diploma or equivalent.
• Previous hospitality/restaurant experience preferred.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Morning and weekend shifts; flexible scheduling.
• Must be able to lift and carry heavy objects.
• Must be able to work holidays.

Responsibilities

• Keep restaurant area clean and organized.
• Greet guests with enthusiasm and a warm welcome.
• Use an i-Pad with Resy to record wait times, reservations and seating rotations.
• Light side work as needed to support the team.
• Answer the phone and take in-room dining and to-go orders.
• Keep FOH inventory and inform management when supplies are running low.
• Assist with closing duties, restocking supplies and cleaning the host station area.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

The Foundry Hotel Asheville, Curio Collection is seeking a reliable Host/Support Staff to support bartenders and servers in stocking and preparing the restaurant and lounge area in downtown Asheville, NC. This full-time hourly role includes tips and benefits in a hospitality setting.

Responsibilities include greeting guests, recording seating with Resy, assisting with inventory, and performing opening/closing tasks while maintaining a clean, welcoming front-of-house.