Front of House Host & Guest Concierge

Avion Hospitality; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Avion Hospitality in San Antonio welcomes guests as the first point of contact, creating a warm, professional atmosphere and guiding them to their seats. The host will coordinate with the service team to ensure smooth seating and timely service, while maintaining a clean, organized host station.

The ideal candidate possesses strong communication and customer service skills, is adaptable to shifting hours, and enjoys working in a fast-paced hospitality environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Previous experience in customer service or hospitality preferred.
• Friendly, approachable, and attentive to guest needs.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills for reservation management.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Manage reservations and seating arrangements efficiently.
• Answer guest inquiries and provide information about the venue and services.
• Coordinate with the service team to ensure timely seating and service.
• Maintain cleanliness and organization of the host station.
• Handle guest complaints or concerns with professionalism and courtesy.
• Assist with special events and large parties as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Calm under pressure

Customer service

Hospitality

Flexible hours

Reservation management

Job description

Avion Hospitality in San Antonio welcomes guests as the first point of contact, creating a warm, professional atmosphere and guiding them to their seats. The host will coordinate with the service team to ensure smooth seating and timely service, while maintaining a clean, organized host station.

The ideal candidate possesses strong communication and customer service skills, is adaptable to shifting hours, and enjoys working in a fast-paced hospitality environment.