Guest Experience Host - Front Desk & Seating

Finpower; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Finpower in San Antonio, TX seeks a friendly host to welcome guests and manage seating to optimize dining flow. You will greet guests, provide menus, announce servers, and coordinate seating with staff to ensure a smooth guest experience.

The role requires strong customer-service skills, punctuality, and the ability to work in a high-traffic restaurant. Bilingual English/Spanish is preferred, and Texas Food Handlers Certification should be obtained within 30 days of hire.

Qualifications

• Excellent customer-service skills.
• Bilingual preferred – English/Spanish.
• Clear communication with guests and team.
• Punctual and present for scheduled shifts.
• Strong organization to monitor dining areas.

Responsibilities

• Welcome and communicate with guests in a friendly and courteous manner.
• Seat guests as efficiently as possible to facilitate good flow and reduce crowding.
• Provide menus and announce server name.
• Monitor waiting lists and provide accurate wait times.
• Escort guests to assigned dining areas and maintain reception areas.
• Cater to guests who require extra attention (children, elderly, disabled).
• Coordinate with servers about available seating options.
• Greet guests upon their departure and maintain restaurant etiquette.
• Obtain and maintain Texas Food Handlers Certification within 30 days of hire.

Skills

Customer-service

Bilingual English/Spanish

Communication skills

Punctuality

Organizational skills

Job description

Finpower in San Antonio, TX seeks a friendly host to welcome guests and manage seating to optimize dining flow. You will greet guests, provide menus, announce servers, and coordinate seating with staff to ensure a smooth guest experience.

The role requires strong customer-service skills, punctuality, and the ability to work in a high-traffic restaurant. Bilingual English/Spanish is preferred, and Texas Food Handlers Certification should be obtained within 30 days of hire.