Guest Experience Host - Front-of-House & Reservations

Southerleigh Fine Food and Brewery; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Southerleigh Fine Food and Brewery in San Antonio, Texas, is seeking a professional Host to enhance the dining experience. As the first point of contact, the Host will warmly greet guests, manage reservations, and ensure effective communication between guests and staff. Qualifications include a background in customer service, excellent communication skills, and attention to detail. The role requires flexibility to work varying shifts. Join our team to create memorable experiences for our guests.

Qualifications

• Prior experience in customer service or hospitality is required.
• Excellent verbal and written communication skills are essential.
• A keen eye for detail is necessary for managing the guest experience.

Responsibilities

• Warmly greet guests upon arrival and manage reservations.
• Address special requests and dietary needs.
• Act as a liaison between guests and restaurant staff.
• Assist in maintaining cleanliness and organization of the reception area.
• Monitor compliance with safety standards and regulations.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Southerleigh Fine Food and Brewery in San Antonio, Texas, is seeking a professional Host to enhance the dining experience. As the first point of contact, the Host will warmly greet guests, manage reservations, and ensure effective communication between guests and staff. Qualifications include a background in customer service, excellent communication skills, and attention to detail. The role requires flexibility to work varying shifts. Join our team to create memorable experiences for our guests.