Guest Experience Host | Flexible Hours & Growth

AC Hotel San Antonio Riverwalk; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

AC Hotel San Antonio Riverwalk is seeking a friendly and professional Host to join our dynamic team. As the first point of contact for guests, you will create a welcoming atmosphere and ensure a positive experience from arrival through seating.

You will greet guests, manage reservations, coordinate with the service team, and assist with events while maintaining a clean host station. The role offers opportunities for growth and a collaborative hospitality environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Previous experience in customer service or hospitality preferred.
• Friendly, approachable, and attentive to guest needs.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills for reservation management.

Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations and seating arrangements efficiently
• Answer guest inquiries and provide information about the venue and services
• Coordinate with the service team to ensure timely seating and service
• Maintain cleanliness and organization of the host station
• Handle guest complaints or concerns with professionalism and courtesy
• Assist with special events and large parties as needed

Skills

Excellent communication

Interpersonal skills

Strong organizational

Multitasking abilities

Calm under pressure

Customer service experience

Flexible hours

Basic computer skills

Tools

Reservation management software

Job description

AC Hotel San Antonio Riverwalk is seeking a friendly and professional Host to join our dynamic team. As the first point of contact for guests, you will create a welcoming atmosphere and ensure a positive experience from arrival through seating.

You will greet guests, manage reservations, coordinate with the service team, and assist with events while maintaining a clean host station. The role offers opportunities for growth and a collaborative hospitality environment.