Front of House Guest Experience Lead (Evenings & Weekends)

The Cleveland Orchestra; Cleveland (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

A chance to work in a world-renowned性能

Gaining live event and hospitality经验

Experiencing concerts by The Cleveland

Job summary

The Cleveland Orchestra seeks individuals to fill Front of House Event Team roles for concerts at Severance Music Center, starting this fall with the opportunity to join our year-round Front of House Event Team. This seasonal, part-time position averages 5-15 hours per week and pays $11.00 per hour.

It is ideal for college students, educators, artists, retirees, and others seeking seasonal, part-time work. Event Staff include Ticket Takers, Floor Coordinators, Directors/Greeters, Elevator

Qualifications

• GED or High School diploma.
• Interest in or experience with orchestral music preferred.
• A commitment to providing an exceptional guest experience.
• Strong communication skills.
• Prior customer service experience is strongly preferred.
• Demonstrate independent, mature judgment.
• Convey a professional image and attitude.
• Ability to work a flexible schedule, mainly evenings and weekends.

Responsibilities

• Greeting and assisting guests throughout the venue
• Answering questions about the building or performances
• Creating a warm, professional, personal experience for every guest
• Working well alongside fellow Event Staff and Volunteer
• Learning Severance Music Center’s procedures, operations, and emergency protocols
• Remaining on duty through the conclusion of events
• Assisting guests during egress and thanking them for visiting the concert hall
• Attend all relevant training and workshops

Skills

Communication skills

Customer service

Flexibility

Interest in orchestral music

Education

GED or High School diploma

Job description

The Cleveland Orchestra seeks individuals to fill Front of House Event Team roles for concerts at Severance Music Center, starting this fall with the opportunity to join our year-round Front of House Event Team. This seasonal, part-time position averages 5-15 hours per week and pays $11.00 per hour.

It is ideal for college students, educators, artists, retirees, and others seeking seasonal, part-time work. Event Staff include Ticket Takers, Floor Coordinators, Directors/Greeters, Elevator