Guest Experience Host – Concert Front of House

The-Cleveland-Orchestra; Cleveland (OH); On-site; USD 14,000 - 18,000; Part time

Benefits offered by this job

World-renowned venue experience

Live event exposure

Concert access

Job summary

The Cleveland Orchestra seeks individuals for the Front of House Event Team at Severance Music Center, starting this fall, with a path to join the year-round team. These roles are seasonal, part-time, and average 5–15 hours per week at an hourly rate of $11.00, ideal for students and professionals seeking flexible hours.

Positions include Ticket Takers, Floor Coordinators, Directors/Greeters, Elevator Operators, Coat Check Attendants, and Door Attendants.

Qualifications

• GED or High School diploma is required.
• Customer service experience is preferred.
• Interest in or experience with orchestral music is beneficial.

Responsibilities

• Greeting and assisting guests throughout the venue
• Answering questions about the building or performances
• Creating a warm, professional, personal experience for every guest
• Working well alongside fellow Event Staff and Volunteers
• Learning Severance Music Center’s procedures, operations, and emergency protocols
• Remaining on duty through the conclusion of events
• Assisting guests during egress and thanking them for visiting the concert hall
• Attend all relevant training and workshops

Education

GED or High School diploma

Job description

The Cleveland Orchestra seeks individuals for the Front of House Event Team at Severance Music Center, starting this fall, with a path to join the year-round team. These roles are seasonal, part-time, and average 5–15 hours per week at an hourly rate of $11.00, ideal for students and professionals seeking flexible hours.

Positions include Ticket Takers, Floor Coordinators, Directors/Greeters, Elevator Operators, Coat Check Attendants, and Door Attendants.