Concert Kitchen Crew — Flexible Hours & Event Service

The Cleveland Orchestra; Cleveland (OH); On-site; Full time

Job description

Kitchen Staff - Cooks

Join the Team Behind the Music!

The Cleveland Orchestra is looking for energetic, service-minded individuals to fill various kitchen staff positions on the Hospitality Team for concerts and events at Severance Music Center, starting in August. If you’re interested in creating fabulous guest experiences in one of the best music venues in the country, we want to hear from you! These seasonal, part-time positions average 5-15 hours per week based on availability.

What You’ll Do:

• Prepare, serve, and distribute food in assigned hospitality locations.
• Perform assigned hospitality functions, which may include food preparation, food service, dishwashing, inventory handling, or event support activities based on operational needs.
• Maintain clean, organized, and fully stocked work areas before, during, and after events.
• Follow opening, closing, sanitation, food safety, and workplace safety procedures to support efficient event operations.
• Deliver courteous, professional, and responsive service that contributes to a positive guest experience.
• Respond appropriately to guest requests and communicate service concerns or operational issues to supervisors in a timely manner.
• Collaborate effectively with coworkers, supervisors, and event personnel to ensure smooth service delivery and successful event execution.

What You Bring:

• Previous experience in hospitality, food service, or catering environments
• A commitment to exceptional customer service
• Strong communication skills
• A friendly demeanor, good judgement, and a solution-oriented mindset
• Demonstrated independent, mature judgment
• Professional image and attitude
• Reliable attendance
• Ability to work a flexible schedule, mainly evenings and weekends

Why You’ll Love It Here:

• Be part of the guest experience at one of the world's leading orchestras
• Work in a unique hospitality environment that combines performing arts and premium guest service
• Flexible seasonal scheduling
• Opportunities for training, cross-training, and advancement
• Competitive hourly pay of $25 for Lead Cook, $20 for Cooks, and $16.00 for Dishwashers