Frontline Guest Experience Associate

BFS Foods; Morgantown (WV); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Tim Hortons in Westover, WV is seeking a Restaurant Front Team Member to deliver an exceptional guest experience through high-quality product preparation and friendly service. You will follow operations standards, monitor orders for accuracy, and maintain a clean, safe front counter and drive-thru area.

The role requires adherence to health and safety guidelines, routine temperature checks, and accurate record-keeping.

Responsibilities

• Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
• Prepares all products as required, following the order monitor to ensure the accuracy of every order
• Communicates showcase and product needs to ensure proper product availability for guests
• Regularly takes temperatures of the required products and records in the Time & Temperature Log
• Follows all restaurant policies, procedures and standards
• Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
• Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager
• Works in compliance with occupational health and safety legislation
• Knows, understands and follows safe work practices and procedures
• Uses or wears personal protective equipment or clothing as required
• Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager
• Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
• Frequent reaching above waist, chest, and shoulder level, as well as below waist level
• Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
• Continuous standing on tiled surfaces for all tasks
• Ability to stand for long periods of time without a break
• Frequent hip flexion while walking for all tasks
• Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
• Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
• Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
• Perform such similar, comparable, or related duties as may be required or assigned.

Job description

Tim Hortons in Westover, WV is seeking a Restaurant Front Team Member to deliver an exceptional guest experience through high-quality product preparation and friendly service. You will follow operations standards, monitor orders for accuracy, and maintain a clean, safe front counter and drive-thru area.

The role requires adherence to health and safety guidelines, routine temperature checks, and accurate record-keeping.