Restaurant Ops Lead — Guest Experience & Growth

BFS Foods; Parkersburg (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Tim Hortons in Parkersburg, WV is seeking an Assistant Manager to help run daily restaurant operations and uphold Tim Hortons’ standards around people, product, cleanliness and guest experience.

You will assist in staffing, training, scheduling, and performance reviews, support budgeting and profit goals, and ensure food safety and safety compliance while delivering exceptional service.

Qualifications

• Experience in recruiting and developing team members.
• Ability to conduct performance reviews and provide ongoing feedback.
• Ability to manage restaurant operations and uphold safety standards.
• Strong communication across shifts to ensure consistent service.

Responsibilities

• Assist Restaurant Manager with budgeting and cost control to maximize profits.
• Ensure high standards of guest experience and safe, clean dining areas.
• Oversee scheduling and staffing levels for all shifts to ensure coverage.
• Enforce health, safety, and employment compliance policies.
• Support floor leadership and guest service during peak times.

Skills

People management

Leadership

Customer service

Staff training

Job description

Tim Hortons in Parkersburg, WV is seeking an Assistant Manager to help run daily restaurant operations and uphold Tim Hortons’ standards around people, product, cleanliness and guest experience.

You will assist in staffing, training, scheduling, and performance reviews, support budgeting and profit goals, and ensure food safety and safety compliance while delivering exceptional service.