Front of House Guest Concierge

Highgate; Boston (MA); On-site; USD 21,000 - 33,000; Full time

Job summary

The Atlas Hotel in Boston, opened as a brand-new property, seeks a Front of House Service Attendant to welcome guests with warmth and professionalism. You will assist with check-in/check-out, escort guests to rooms, and explain hotel amenities to ensure an exceptional first impression.

Responsibilities include luggage handling, coordinating with the front office and housekeeping, and maintaining lobby standards while delivering thoughtful service to every guest.

Qualifications

• High School diploma or equivalent required.
• Flexible schedule with long hours.
• Ability to stand for extended periods and lift up to 100 pounds.

Responsibilities

• Welcomes guests in a courteous, attentive manner and supports check-in/check-out processes.
• Escort guests to rooms and familiarize them with hotel services and amenities.
• Maintain lobby cleanliness and assist with guest requests and inquiries.
• Coordinate with other departments to ensure a seamless guest experience.
• Assist with luggage handling and valet coordination as needed.

Skills

High School diploma

Education

High School diploma

Job description

The Atlas Hotel in Boston, opened as a brand-new property, seeks a Front of House Service Attendant to welcome guests with warmth and professionalism. You will assist with check-in/check-out, escort guests to rooms, and explain hotel amenities to ensure an exceptional first impression.

Responsibilities include luggage handling, coordinating with the front office and housekeeping, and maintaining lobby standards while delivering thoughtful service to every guest.