Front Of House Director-Newburgh

Chick-fil-A, Inc.; Evansville (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A, Inc. is seeking a Team Leader in Evansville, Indiana, to actively participate in daily high-volume restaurant operations and lead a shift with a focus on customer service and teamwork.

The role emphasizes training staff, opening/closing shifts, and maintaining service standards while fostering a positive, award-winning guest experience in a fast-paced environment.

Qualifications

• Smile, eye contact, and enthusiastic communication.
• Strong interpersonal skills and ability to connect with guests.
• Ability to work in a fast-paced environment and deliver superior service.
• Experience as shift lead or supervisor preferred; leadership capability required.

Responsibilities

• Participate in day-to-day restaurant operations in a high-volume setting.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and lead shift as a role model.
• Open and/or close, lead shifts, and act as key holder.
• Count drawers and finalize the day with accuracy.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team ownership

Shift lead experience

Job description

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others


• Flexible scheduling (and closed on Sundays)


• Learning first-handed from an experienced Operator and Restaurant Leaders


• Intentional growth and development to help you reach your professional goals


• Scholarship opportunities


• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant


• Offer immediate and respectful response to Guest's needs


• Assist in training of new hires, set the tone for a shift, and act as a role model for our team


• Be a friendly, encouraging team player


• Open and/or close, lead shifts, key holder


• Count drawers and finalize day


• Excellent communication skills, both written and spoken

Day In The Life/Schedule

• Monday- Saturday availability | 40-50 hours/week | Sunday and one additional day off each week.


• Time Expectations: During the initial phase (4-6 weeks), the new team member will learn every position in the restaurant and work alongside team members. This individual will spend approximately 32-35 hours/week on shift and 3-6 hours/week off shift to focus on leadership level responsibilities - developing Team Members, planning strategy, attending leadership meetings, etc.


• Overview: You will spend each day thinking for and leading a multi-million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in Innovation & Strategy, Vision, Accountability, Goal Setting, Employee Training & Development, Reviews, Scheduling, Ordering, Inventory, and Budgeting.

Qualifications and Requirements:

• Smile


• Create and Maintain Eye Contact


• Speak Enthusiastically


• Make Emotional Connections with Guests


• Reliable transportation


• Ability to work in a fast-paced environment


• Strong people skills with a desire to serve Team Members


• Strong commitment to superior customer service


• Ability to manage Team Member behavioral and performance issues


• Ability to work in a team environment with shared ownership and responsibility


• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.