Front-of-House Dining Lead & Team Coach

Roanoke College; Salem (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Roanoke College in Salem, Virginia seeks a Dining Room Supervisor to lead Sutton Commons front‑of‑the‑house operations, supervise dining room staff, and manage daily financial and administrative tasks to support a 10 million dollar dining program. The role emphasizes guest service, safety compliance, and collaboration with the Executive Chef to deliver outstanding culinary experiences.

The position requires strong leadership, excellent communication, and a solutions‑oriented mindset.

Qualifications

• Strong leadership and interpersonal abilities with staff guidance and mentoring.
• Excellent decision making and problem solving under pressure.
• Familiarity with food safety, sanitation, and VA health guidelines.

Responsibilities

• Represent Roanoke College positively to guests and team members.
• Enforce safety, sanitation, and workplace standards as instructed.
• Supervise dining room staff and assist with daily front‑of‑house operations.
• Use POS systems to process transactions and manage cash handling.
• Maintain deposit records, inventory, and related financial tasks.
• Plan for special events and assist with marketing collateral as needed.
• Train staff on SOPs, safety, and customer service best practices.
• Coordinate with the Executive Chef and manage equipment and maintenance issues.

Skills

Leadership

Verbal and written communication

Food service operations

Time management

Education

Associate’s degree in culinary arts or related field

2 years of equivalent food service experience

Tools

Menu management software

Office software (Word/Excel)

Job description

Roanoke College in Salem, Virginia seeks a Dining Room Supervisor to lead Sutton Commons front‑of‑the‑house operations, supervise dining room staff, and manage daily financial and administrative tasks to support a 10 million dollar dining program. The role emphasizes guest service, safety compliance, and collaboration with the Executive Chef to deliver outstanding culinary experiences.

The position requires strong leadership, excellent communication, and a solutions‑oriented mindset.