Front-of-House Customer Service Associate

SmartRecruiters, Inc.; Romeoville (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative to join our full-time team in Illinois. You will interact with customers by phone, online, and in person, while maintaining knowledge of the menu and ensuring a positive experience.

You will handle orders, resolve inquiries, assist with food preparation, and keep the front of the store clean. The role requires reliable, energetic individuals with strong communication skills.

Qualifications

• Customer service experience preferred.
• Ability to process orders via phone and in person.
• Accurate monetary change and basic arithmetic required.

Responsibilities

• Deal with customers by phone, electronically or face to face.
• Resolve customer inquiries and complaints.
• Prepare food products and keep the front of the store clean.
• Maintain a clean and welcoming store environment.

Skills

Verbal communication

Cash handling

POS system

Typing / keyboard

Tools

Touch screen computer system

Calculator

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative to join our full-time team in Illinois. You will interact with customers by phone, online, and in person, while maintaining knowledge of the menu and ensuring a positive experience.

You will handle orders, resolve inquiries, assist with food preparation, and keep the front of the store clean. The role requires reliable, energetic individuals with strong communication skills.