In-Store Customer Experience Specialist

SmartRecruiters, Inc.; Chicago (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Chicago store. The role handles in-person, phone, and electronic orders, requires friendly, energetic demeanor, and a memorized menu knowledge.

You will resolve inquiries, process payments, and help with food preparation while keeping the front area clean. Training is provided, and punctual, reliable team players are encouraged to apply.

Qualifications

• Must be able to deal directly with customers by phone, electronically, or face to face.
• Strong verbal and written communication to process orders and take inquiries.
• Ability to perform basic arithmetic for monetary changes and receipts.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Keep the front of the store clean and tidy.

Skills

Customer service

Communication skills

Cash handling

Order entry

Tools

Touch screen POS

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Chicago store. The role handles in-person, phone, and electronic orders, requires friendly, energetic demeanor, and a memorized menu knowledge.

You will resolve inquiries, process payments, and help with food preparation while keeping the front area clean. Training is provided, and punctual, reliable team players are encouraged to apply.