Frontline Career & Employment Services Specialist

Dynamic Workforce Solutions; El Paso (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k)

Flexible spending accounts

Tuition assistance

Job summary

Dynamic Workforce Solutions is seeking a front-line services associate to welcome job seekers, manage digital check-ins, and direct customers through the workforce center. You will provide universal employment services, resume help, and job search guidance while collaborating with workforce partners to translate needs into hiring solutions.

This on-site role requires in-office presence and active engagement with job seekers and employers across programs and funding streams, delivering

Qualifications

• Education: High school diploma or equivalent; Bachelor’s preferred
• Credentials: Certified Workforce Development Professional credential preferred
• Experience: One to two years workforce or customer service experience
• Skills/Abilities: Customer service, labor exchange, employer interaction

Responsibilities

• Welcomes job seekers and visitors with clear front-line assistance
• Supports digital check-in and scheduling across in-person and virtual access
• Directs customers to services and staff to ensure smooth flow
• Assists customers with resume writing, job search support, and application guidance
• Documents services in Work in Texas and related systems
• Supports recruitment strategies for employers and labor exchange services

Skills

Customer service

Labor exchange

Employer interaction

Technology proficiency

Education

High school diploma or equivalent

Bachelor’s preferred

Tools

Work In Texas

Microsoft 365

Electronic case management

AI-enabled platforms

Job description

Dynamic Workforce Solutions is seeking a front-line services associate to welcome job seekers, manage digital check-ins, and direct customers through the workforce center. You will provide universal employment services, resume help, and job search guidance while collaborating with workforce partners to translate needs into hiring solutions.

This on-site role requires in-office presence and active engagement with job seekers and employers across programs and funding streams, delivering