Front End Utility Clerk - Customer Experience Lead

Kroger-54356a7; Centerville (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth and training opportunities

Job summary

Kroger Dayton is seeking a store associate to create outstanding customer experiences through friendly, helpful service. You will maintain a safe, clean environment, answer questions about products, and help customers feel welcome and valued by delivering the Kroger 1st customer experience.

You will work with teammates to promote trust, uphold safety procedures, and participate in store operations. The role emphasizes staying informed about products, preventing accidents, and supporting a

Qualifications

• Ability to handle stressful situations.
• Basic knowledge of electronics and electricity.
• Second language (speaking, reading and/or writing)

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
• Clean up spills as needed, collect and pick up trash inside store and parking lot
• Maintain cleanliness of department and other areas assigned
• Display a positive attitude
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
• Collaborate with team members to encourage teamwork
• Adhere to all local, state and federal laws, and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Handle stress

Electronics basics

Second language

Job description

Kroger Dayton is seeking a store associate to create outstanding customer experiences through friendly, helpful service. You will maintain a safe, clean environment, answer questions about products, and help customers feel welcome and valued by delivering the Kroger 1st customer experience.

You will work with teammates to promote trust, uphold safety procedures, and participate in store operations. The role emphasizes staying informed about products, preventing accidents, and supporting a