Customer Experience & Safety Champion

Kroger; Centerville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Kroger in Dayton, OH invites you to join our Store Operations team to create outstanding customer experiences, maintain a safe and clean environment, and support associates in delivering reliable service. You will answer questions about products, help customers feel welcome, and contribute to a positive store atmosphere.

We uphold the Customer 1st strategy and the Kroger core values of respect, honesty, integrity, diversity and safety.

Qualifications

• Ability to handle stressful situations.
• Basic knowledge of electronics and electricity.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Clean up spills as needed, collect and pick up trash inside store and parking lot.
• Maintain cleanliness of department and other areas assigned.
• Display a positive attitude.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state and federal laws, and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Ability to handle stressful situations

Basic knowledge of electronics and !

Second language

Job description

Kroger in Dayton, OH invites you to join our Store Operations team to create outstanding customer experiences, maintain a safe and clean environment, and support associates in delivering reliable service. You will answer questions about products, help customers feel welcome, and contribute to a positive store atmosphere.

We uphold the Customer 1st strategy and the Kroger core values of respect, honesty, integrity, diversity and safety.