Customer-First Grocery Associate

Kroger-54356a7; Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling benefits

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger at Dayton, OH is hiring a store associate to deliver outstanding customer service and support department goals. You will help maintain a safe, clean, and welcoming environment while answering questions about products and helping customers find what they need.

Responsibilities include maintaining product quality, stocking and labeling merchandise, and upholding food safety standards to ensure a positive shopping experience for every guest.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about products.
• Gain knowledge of department products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend items to meet customer needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the manager.
• Display a positive attitude and adapt to ads.
• Adhere to food safety regulations and temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report accidents and safety risks.
• Handle customer/employee issues calmly and professionally.
• Assist with minors, special needs, and/or older adults as needed.
• Perform essential functions with or without accommodations.

Skills

Ability to handle stressful situations

Basic math proficiency

Job description

Kroger at Dayton, OH is hiring a store associate to deliver outstanding customer service and support department goals. You will help maintain a safe, clean, and welcoming environment while answering questions about products and helping customers find what they need.

Responsibilities include maintaining product quality, stocking and labeling merchandise, and upholding food safety standards to ensure a positive shopping experience for every guest.