Front End Team Member — Wine & Spirits Pro

Total Wine & More; Tampa (FL); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) and tax-advantaged accounts

Job summary

Total Wine & More is seeking a friendly Front End Team Member to process transactions, greet customers, and build relationships. You may also serve as a sales associate or merchandiser depending on needs. This role reports to store management in a fast-paced retail environment.

The position emphasizes strong customer service, knowledge of promotions, and adherence to alcohol sale regulations. Flexible schedules, including evenings and weekends, are often required.

Qualifications

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Team player

Flexible schedule

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking a friendly Front End Team Member to process transactions, greet customers, and build relationships. You may also serve as a sales associate or merchandiser depending on needs. This role reports to store management in a fast-paced retail environment.

The position emphasizes strong customer service, knowledge of promotions, and adherence to alcohol sale regulations. Flexible schedules, including evenings and weekends, are often required.