Front End Team Member — Wine & Customer Service

Total Wine & More; Delray Beach (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Delray Beach, FL seeks a Front End Team Member to process transactions, assist customers, and uphold store standards. The role may also include sales associate or merchandiser duties and reports to store management.

Internally, this is a Front End Team Member position with a focus on quick, friendly service. Responsibilities include processing transactions, greeting customers, and training on wine, spirits, and beer to enhance product knowledge.

Qualifications

• Process sales transactions with accuracy, handle payments, answer inquiries, and promote loyalty programs.
• Demonstrate exceptional service: greet customers, build relationships, inform about products and services.
• Maintain knowledge of ads, promotions, and loyalty programs.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Retail experience

Team player

Education

High school diploma or equivalent

Tools

POS systems

Job description

Total Wine & More in Delray Beach, FL seeks a Front End Team Member to process transactions, assist customers, and uphold store standards. The role may also include sales associate or merchandiser duties and reports to store management.

Internally, this is a Front End Team Member position with a focus on quick, friendly service. Responsibilities include processing transactions, greeting customers, and training on wine, spirits, and beer to enhance product knowledge.