Front End Team Member: Wine & Customer Expert

Total Wine & More; Seattle (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO

Discounts

Health care plans

401(k)

HSA/FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career training

Job summary

Total Wine & More in Seattle seeks a friendly Front End Team member to provide fast, accurate cashiering and customer service. You will help customers, process transactions, promote loyalty programs, and stay informed about promotions and products.

The role supports a team environment, offers opportunities to learn about wine, spirits, and beer, and requires availability including evenings and weekends. Strong communication and reliability are essential.

Qualifications

• 1–3 years of work experience, retail preferred.
• Passion for best-in-class customer service and teamwork.
• High school diploma or equivalent preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Provide a personalized customer experience by greeting customers and sharing product knowledge.
• Promote loyalty programs and assist with questions about products and services.
• Maintain knowledge of advertisements, promotions, and store policies.

Skills

Customer service

Retail experience

POS systems

Flexible schedule

Education

High school diploma

Tools

Inventory software

Job description

Total Wine & More in Seattle seeks a friendly Front End Team member to provide fast, accurate cashiering and customer service. You will help customers, process transactions, promote loyalty programs, and stay informed about promotions and products.

The role supports a team environment, offers opportunities to learn about wine, spirits, and beer, and requires availability including evenings and weekends. Strong communication and reliability are essential.