Front-End Team Lead: POS & Customer Experience

Albertsons Companies

Austin (TX)

On-site

USD 42,000 - 54,000

Full time

6 days ago

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Benefits offered by this job

Inclusive culture

Weekly wages

Early wage access via Stream

Flexible schedules

Staff discounts

Training and career development

Health, dental, 401k and more

Paid time off

Job summary

Albertsons Companies is seeking a Head Cashier in Austin, TX to lead the front-end team, oversee shift schedules, coach cashiers, and ensure accurate handling of payments. You will maintain clean, stocked checkout areas and assist customers with inquiries to ensure a seamless shopping experience.

The role emphasizes customer service, team development, reliability, and strong communication, with an emphasis on fostering a welcoming, efficient store environment for both customers and staff.

Qualifications

Leadership experience in a supervisor or team lead role in retail or customer-facing environments.
Proficiency with POS systems and handling various payment types accurately.
Strong customer-service orientation with professionalism and empathy.
Ability to coach and mentor team to improve cashier performance.
Strong organizational skills to manage shift schedules, front-end cleanliness, and supplies.
Clear and effective communication with team and customers.
Reliable with consistent attendance and adherence to policies.

Skills

Leadership

POS proficiency

Customer service

Team development

Organizational skills

Communication

Reliability

Tools

POS systems

Job description

The role emphasizes customer service, team development, reliability, and strong communication, with an emphasis on fostering a welcoming, efficient store environment for both customers and staff.

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