Front-End Team Lead: Member Experience & Growth

Sam's Club; Mankato (MN); On-site; USD 63,039,000 - 85,962,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Company-paid life insurance

Paid time off

Job summary

Sam's Club in Mankato, MN is hiring for a front-end supervision role. The associate will supervise staff, assist with member services, and help manage merchandise and checkout operations. You will participate in recruiting, coaching, and evaluating associates to uphold Walmart's customer-first standards.

Eligibility includes 6 months of retail and customer service experience, and 18+ age. Benefits include health, retirement, and paid time off.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Preferred experience leading a front-end team and managing workload.

Responsibilities

• Assist management with supervising associates, assign duties, and provide guidance.
• Support member service by informing about memberships and solving issues.
• Oversee area operations, merchandise, and checkout flow; handle claims and returns.
• Participate in recruiting, scheduling, coaching, and evaluating staff.

Skills

Retail experience

Customer service

Cash register operations

Team supervision

Job description

Sam's Club in Mankato, MN is hiring for a front-end supervision role. The associate will supervise staff, assist with member services, and help manage merchandise and checkout operations. You will participate in recruiting, coaching, and evaluating associates to uphold Walmart's customer-first standards.

Eligibility includes 6 months of retail and customer service experience, and 18+ age. Benefits include health, retirement, and paid time off.