Front-End Member Team Lead

Sam's Club; Overland Park (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Job summary

Sam's Club in Overland Park, KS is seeking a front-end associate to assist management by supervising associates, guiding member service and processing memberships and payments. You will support training, scheduling, and performance feedback while upholding store standards.

You will help members with purchases, operate registers or self-checkout, and ensure orders and returns are processed smoothly. The role includes contributing to marketing events and maintaining a welcoming shopping experience.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates in assigned area
• Provide member service by assisting with purchases and guiding decisions
• Process memberships, upgrades and credit accounts, and promote benefits
• Ensure compliance with policies and maintain store cleanliness and safety

Skills

Customer service

Retail experience

Team coordination

Tools

Cash register

Front-end equipment

Job description

Sam's Club in Overland Park, KS is seeking a front-end associate to assist management by supervising associates, guiding member service and processing memberships and payments. You will support training, scheduling, and performance feedback while upholding store standards.

You will help members with purchases, operate registers or self-checkout, and ensure orders and returns are processed smoothly. The role includes contributing to marketing events and maintaining a welcoming shopping experience.