Front End Team Lead-Full Time

Cabela's; Hamburg (Berks County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Front End Team Lead to enhance customer experiences and drive sales in a dynamic retail environment. This role involves leading a team, ensuring effective merchandising, and maintaining high standards of customer service. Candidates should have retail experience and strong leadership skills to foster a positive team atmosphere. Join a company that values its employees and offers a comprehensive benefits package, including medical, dental, and retirement plans, while providing opportunities for growth and development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Holidays

Vacation

Sick Leave

Qualifications

• 2 to 4 years retail sales experience required.
• Supervisory experience is a plus.

Responsibilities

• Lead and direct department associates to achieve sales goals.
• Ensure a pleasant shopping experience for customers.
• Assist in staffing, training, and coaching associates.

Skills

Customer Service

Retail Sales

Supervisory Skills

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Tools

PC-based software

POS systems

Job description

Join to apply for the Front End Team Lead-Full Time role at Cabela's

Position Summary:

Under the supervision of the Group Sales or Department Manager, the Team Leader provides daily direction to associates in one of the store's departments, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

Essential Functions:

1. Support the GSM / DM in achieving Departmental Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals.
2. Provide daily direction to department associates.
3. Prepare to-do / task lists.
4. Execute merchandising directives and maintain plan-o-grams as set by the Corporate Office.
5. Ensure a pleasant and productive shopping experience for customers.
6. Assist in staffing, training, scheduling, coaching, and motivating associates to promote positive customer relations and a productive team environment.
7. Resolve customer and associate issues in collaboration with GSM / DM and HR Manager.
8. Maintain high personal customer service levels and achieve above-average customer service results.
9. Remain product knowledge expert through ongoing training and conduct product demos.
10. Assist with coordinating special events, maintaining pricing and UPC integrity, and ensuring proper display and signage.
11. Carry out supervisory responsibilities in accordance with company policies, including interviewing, training, performance evaluation, and maintaining a harassment-free environment.
12. Create a legendary customer experience by identifying needs, making recommendations, and promoting programs like CLUB Membership, VOC, and In-Store Pickup.
13. Perform other duties as assigned.

Experience and Qualifications:

• High School Diploma or equivalent.
• 2 to 4 years retail sales experience.
• Supervisory experience is a plus.

Knowledge, Skills, and Abilities:

• Ability to calculate discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Effective communication skills with managers, associates, customers, and the public.
• Ability to conduct meetings and presentations.
• Proficiency with PC-based software and POS systems.
• Strong interpersonal skills and the ability to maintain effective working relationships.

Travel Requirements:

N/A

Physical Requirements:

• Constant standing and walking.
• Occasional use of ladders, stairs, and operating machinery.
• Ability to lift objects up to 20 pounds constantly and up to 100 pounds with assistance occasionally.
• Work in tight spaces and noisy environments occasionally.

Independent Judgment:

Performs duties within company policies, using judgment to adapt broad guidelines and make recommendations affecting policies and practices.

Benefits:

• Medical, Dental, Vision, HSA, FSA, Voluntary Benefits, 401k, Paid Holidays, Vacation, Sick Leave, Bass Pro Cares Fund, and more.

Bass Pro Shops is an equal opportunity employer. Reasonable accommodations are available for qualified individuals with disabilities. Contact [e-mail] for assistance.