Front-End Team Lead: Elevate Customer Experience

Kroger; Washington (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Kroger in Indiana is seeking a Front-end Supervisor to lead the front-end department, ensuring outstanding customer service, and helping achieve sales and profit goals while maintaining safety and cleanliness.

You will manage scheduling, budget monitoring, and compliance with company standards, while coaching associates to meet performance expectations in a fast-paced store environment.

Qualifications

• Effective communication skills
• Basic math knowledge
• Ability to handle stressful situations
• Retail or Customer Service experience
• Front-end experience in a retail environment

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products.
• Monitor and control supply expenses for the department.

Skills

Effective communication

Basic math

Stress management

Retail or Customer Service experience

Front-end experience

Education

High school diploma or equivalent

Job description

Kroger in Indiana is seeking a Front-end Supervisor to lead the front-end department, ensuring outstanding customer service, and helping achieve sales and profit goals while maintaining safety and cleanliness.

You will manage scheduling, budget monitoring, and compliance with company standards, while coaching associates to meet performance expectations in a fast-paced store environment.