Front End Team Lead: Elevate Customer Experience

New Seasons Market; Tualatin (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

New Seasons Market in Oregon is seeking a Front End Assistant Manager to partner with management in operating the Front End department, focusing on customer service, merchandising, and daily operations. You will supervise staff, ensure department standards, and support cash handling and register processes to deliver an exceptional shopping experience.

The role requires flexibility for evening, weekend, and holiday shifts and adherence to safety policies.

Qualifications

• Previous customer service, retail or grocery experience preferred.
• Supervisory or management experience preferred.
• Good understanding of front-end department operations and cash handling.

Responsibilities

• Operate department priorities and delegate tasks with management support.
• Train and coach staff on service expectations and cash handling.
• Maintain department appearance, inventory and signage; ensure food safety and compliance.

Skills

Customer service

Supervisory experience

Retail/grocery experience

Food service knowledge

Tools

POS system

MS Office

Inventory software

Job description

New Seasons Market in Oregon is seeking a Front End Assistant Manager to partner with management in operating the Front End department, focusing on customer service, merchandising, and daily operations. You will supervise staff, ensure department standards, and support cash handling and register processes to deliver an exceptional shopping experience.

The role requires flexibility for evening, weekend, and holiday shifts and adherence to safety policies.