Front End Supervisor: Lead Store Ops & Customer Service

Hunter Super Techs - TurnPoint; Madison (WI); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision coverage

401(k) plan

Paid time off

Job summary

Burlington Stores in Madison, WI is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will oversee front-end operations, mentor associates, and support management in merchandising, customer service, and HR initiatives.

The role emphasizes coaching, training, safety, and exceptional customer service, with opportunities for growth and development as part of a rapidly expanding brand.

Qualifications

• Experience supervising store operations in a retail setting.
• Ability to train, develop, and coach direct reports.
• Strong interpersonal skills with a positive, engaging attitude.
• Willingness to work full-time hours including nights, weekends, and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training and coaching of staff.
• Promote safety and adhere to company guidelines for customers and associates.
• Assist in recruiting, interviewing, and onboarding new team members.
• Participate in workload planning and community relations programs.

Skills

Supervisory experience

Leadership

Coaching & development

Interpersonal skills

Customer service orientation

Team building

Job description

Burlington Stores in Madison, WI is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will oversee front-end operations, mentor associates, and support management in merchandising, customer service, and HR initiatives.

The role emphasizes coaching, training, safety, and exceptional customer service, with opportunities for growth and development as part of a rapidly expanding brand.