Front End Supervisor - Lead Retail Team Growth

Burlington Stores; Madison (WI); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental, and vision coverage

Employee assistance program

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Madison, WI, is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team. You will oversee front-end operations, coach staff, and drive sales while maintaining safety and customer service standards.

The role requires supervisory experience, the ability to work nights, weekends, holidays, and to lift 40 lbs. The position offers competitive pay and a comprehensive benefits package with discount options.

Qualifications

• 1 year of supervisory experience in off-price, big box, or a specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full-time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and to stand/walk for extended periods

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for customers and associates by following company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Resolve issues and supervise front-end operations to ensure exceptional customer service
• Reinforce Asset Protection strategies to reduce shortages
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive community relations through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Skills

Interpersonal skills

Job description

Burlington Stores in Madison, WI, is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team. You will oversee front-end operations, coach staff, and drive sales while maintaining safety and customer service standards.

The role requires supervisory experience, the ability to work nights, weekends, holidays, and to lift 40 lbs. The position offers competitive pay and a comprehensive benefits package with discount options.