Front End Supervisor — Lead & Coach (Flexible Hours)

Burlington Stores; North Charleston (SC); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15–30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores in North Charleston is seeking a Full-Time Customer Service Supervisor to join our store leadership team. This role focuses on supervising front-end operations, training staff, and driving high-quality customer service.

You will work closely with management to plan schedules, ensure safety, and foster a diverse, collaborative environment. A strong guest-service mindset and the ability to lead a busy team are essential.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal and guest service skills.
• Ability to work a full-stack schedule including nights, weekends, and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Coach and train direct reports to maximize sales and service quality.
• Promote safety and adhere to company guidelines.
• Foster a diverse, collaborative team culture.
• Provide exceptional, friendly, professional customer service at all times.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Physical stamina

Job description

Burlington Stores in North Charleston is seeking a Full-Time Customer Service Supervisor to join our store leadership team. This role focuses on supervising front-end operations, training staff, and driving high-quality customer service.

You will work closely with management to plan schedules, ensure safety, and foster a diverse, collaborative environment. A strong guest-service mindset and the ability to lead a busy team are essential.