Retail Front End Supervisor: Growth & Flexible Hours

Burlington; Burlington (NJ); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Burlington, NJ is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team.

You will supervise front-end operations, coach and develop associates, and collaborate with Store Management across Merchandising, Customer Service, Operations, and Human Resources. This leadership role focuses on building strong teams, delivering exceptional customer service, and promoting safety.

Qualifications

• At least 1 year of supervisory experience in a retail setting (off-price, big box, or specialty).
• Strong interpersonal and engaging communication skills.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to lift up to 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Coach and develop direct reports to maximize sales results.
• Ensure safety and adherence to company guidelines for customers and associates.
• Foster a diverse culture based on teamwork and collaboration.
• Address issues and make informed decisions to provide exceptional customer service.
• Support asset protection strategies to minimize shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in workload planning and drive community relations through company programs.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Customer service

Job description

Burlington Stores, Inc. in Burlington, NJ is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team.

You will supervise front-end operations, coach and develop associates, and collaborate with Store Management across Merchandising, Customer Service, Operations, and Human Resources. This leadership role focuses on building strong teams, delivering exceptional customer service, and promoting safety.