Front End Supervisor: Growth, Flexible Hours & Discount

Burlington Stores; Brooklyn Center (MN); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth Opportunities

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to lead the front-end team, manage daily store operations as Manager on Duty, and coach staff for strong sales performance. This role emphasizes customer service, safety compliance, and teamwork in a fast-paced retail setting.

The position requires at least one year of supervisory experience in off-price or big‑box environments, with a flexible schedule including nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience in an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence.

Skills

Supervisory experience

Customer service

Team leadership

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to lead the front-end team, manage daily store operations as Manager on Duty, and coach staff for strong sales performance. This role emphasizes customer service, safety compliance, and teamwork in a fast-paced retail setting.

The position requires at least one year of supervisory experience in off-price or big‑box environments, with a flexible schedule including nights, weekends, and holidays.