Front End Supervisor — Customer Service Excellence

Hannaford; Kennebunk (ME); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Kennebunk, ME is seeking a Front End/Store Operations Associate to support cashier and service desk functions, ensure smooth front-end operations, and uphold safety and sanitation standards. You will train staff and supervise transactions with attention to policy compliance.

Excellent customer service and leadership are essential. Applicants should have a high school diploma or equivalent, strong communication skills, and the ability to learn multiple tasks quickly.

Qualifications

• Strong store operations knowledge and merchandising techniques preferred.
• Excellent communication, customer service and selling skills.
• Interpersonal and organizational skills with leadership ability.
• Willingness to learn multiple tasks and technical requirements of the job.
• Solid problem solving skills for frontline roles.

Responsibilities

• Train department associates through certified trainers.
• Maintain clear communication across the store and organization using standard channels.
• Ensure sanitation, safety, and food safety standards are followed.
• Adhere to company policies and safety standards at all times.
• Report needed equipment repairs and maintain a clean work area.
• Handle all sale transactions per company policies and legal requirements.
• Oversee front end/office operations including customer service and accurate transactions.
• Protect cash drawers and company assets.

Skills

Store operations

Interpersonal skills

Customer service

Leadership ability

Problem solving

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Kennebunk, ME is seeking a Front End/Store Operations Associate to support cashier and service desk functions, ensure smooth front-end operations, and uphold safety and sanitation standards. You will train staff and supervise transactions with attention to policy compliance.

Excellent customer service and leadership are essential. Applicants should have a high school diploma or equivalent, strong communication skills, and the ability to learn multiple tasks quickly.