Front End Supervisor: Customer Experience & Team Lead

Sky Mavis; Anchorage (AK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Colonial Life Elective Benefits

401(k)

Paid time off

Holiday Pay

Job summary

Three Bears Alaska is seeking a Front End PIC to supervise the front end team, schedule shifts, and ensure exceptional customer service. The role involves overseeing store personnel and security in the absence of management, handling customer questions, and maintaining cash handling and safety procedures.

The position is full-time, in-person at our Alaska locations with evening, weekend, and holiday hours. Benefits include health, dental, vision insurance, and 401(k) plus paid time off and

Qualifications

• Minimum high school education preferred.
• 5 years supervisory experience preferred.
• Customer service skills preferred.
• Must be 21+ years old.

Responsibilities

• Supervise Front End PIC and store personnel in the absence of management.
• Schedule and supervise team members and ensure customer service standards.
• Monitor cash handling and safety procedures.
• Address customer questions and complaints and direct daily tasks.

Skills

Customer service

Team supervision

Cash handling

Safety procedures

Training

Communication

Store operations

Education

High School Diploma or GED

Tools

POS system

Job description

Three Bears Alaska is seeking a Front End PIC to supervise the front end team, schedule shifts, and ensure exceptional customer service. The role involves overseeing store personnel and security in the absence of management, handling customer questions, and maintaining cash handling and safety procedures.

The position is full-time, in-person at our Alaska locations with evening, weekend, and holiday hours. Benefits include health, dental, vision insurance, and 401(k) plus paid time off and