Front End Supervisor & Customer Service Lead

Three Bears Alaska, Inc.; Anchorage (AK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Colonial Life Elective Benefits

401(k)

Paid time off

Holiday Pay

Job summary

Three Bears Alaska, Inc. in Anchorage is seeking a Front End PIC to provide and ensure exemplary customer service and satisfaction while scheduling and supervising team members of the Front End. The PIC will also supervise store personnel and security in the absence of management.

This in-store leadership role requires strong people skills, experience in customer service, and the ability to train staff. Evening, weekend, and holiday shifts are required; starting pay is $17.00 per hour DOE.

Qualifications

• High School Diploma or GED preferred.
• 5 years supervisory experience preferred.
• Customer service skills preferred.
• Must be 21+ years old.

Responsibilities

• Provide and supervise Front End team members to ensure customer satisfaction.
• Schedule and supervise Front End; supervise store personnel and security in the absence of management.
• Communicate daily tasks and goals to the Night Shift PIC and team members.
• Handle customer questions and complaints.
• Ensure product is filled to the proper level to meet customer needs.
• Assist in other departments as necessary.
• Perform other functions as necessary or assigned.

Skills

Customer service

Supervisory

Training

Cash handling

Security procedures

Team communication

Education

High School Diploma or GED

Job description

Three Bears Alaska, Inc. in Anchorage is seeking a Front End PIC to provide and ensure exemplary customer service and satisfaction while scheduling and supervising team members of the Front End. The PIC will also supervise store personnel and security in the absence of management.

This in-store leadership role requires strong people skills, experience in customer service, and the ability to train staff. Evening, weekend, and holiday shifts are required; starting pay is $17.00 per hour DOE.