Front-End Supervisor: Customer Experience & Team Growth

The TJX Companies, Inc.

Reading (Berks County)

On-site

USD 23,000 - 25,000

Full time

9 days ago
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Benefits offered by this job

Associate discount
401(k) matching contributions
Health care options
Paid holidays/vacation/sick leave

Job summary

The TJX Companies, Inc. is hiring at USA HomeGoods Store 0146 Reading MA to support frontline operations and deliver outstanding customer service. You will assist with register transactions, merchandise standards, and program initiatives to boost customer loyalty.

Join a team that values diversity and development, with opportunities to train others, handle cash, and maintain store safety and compliance. Apply today to grow with TJX.

Qualifications

  • High School graduate or equivalent degree preferred.
  • Available to work flexible schedule including evenings and weekends.
  • Able to work as a team member.
  • Excellent interpersonal skills.
  • Exceptional customer service skills.
  • Able to lift heavy merchandise with/without reasonable accommodations.
  • Able to train and provide direction to others
  • Able to run a register/handle money.
  • Must be able to handle confidential information with discretion.
  • Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

  • Promotes a “Highly Satisfied” customer experience and drives loyalty.
  • Trains and mentors Associates on Policies and Procedures.
  • Maintains cash controls and oversees register operations.
  • Coordinates breaks and coverage to ensure frontline efficiency.
  • Monitors frontline equipment and reports issues to management.
  • Ensures adherence to labor laws, safety, and merchandising standards.

Skills

Customer service
Team player
Interpersonal skills
Flexible schedule

Education

High school diploma

Job description

The TJX Companies, Inc. is hiring at USA HomeGoods Store 0146 Reading MA to support frontline operations and deliver outstanding customer service. You will assist with register transactions, merchandise standards, and program initiatives to boost customer loyalty.

Join a team that values diversity and development, with opportunities to train others, handle cash, and maintain store safety and compliance. Apply today to grow with TJX.

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