Front-End Supervisor | Customer Experience & Operations Lead

The Kroger Co.; Novi (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Kroger Co. Novi, MI is seeking a front-end team member to help create a welcoming store environment and deliver exceptional customer service. You will assist the department manager and supervise daily front-end operations to meet sales and quality standards.

Responsibilities focus on staffing, cash handling, budgeting support, safety compliance, and maintaining product knowledge to answer questions and ensure a positive shopping experience for all customers.

Formación

• Ability to handle stressful situations.
• Good communication skills in a retail setting.
• Knowledge of basic math for transactions.

Responsabilidades

• Promote trust and respect among associates.
• Create a welcoming environment and assist customers with product questions.
• Maintain product knowledge and respond to customer inquiries.

Conocimientos

Stress management

Effective communication

Basic math

Retail experience

Educación

High school diploma or equivalent

Descripción del empleo

The Kroger Co. Novi, MI is seeking a front-end team member to help create a welcoming store environment and deliver exceptional customer service. You will assist the department manager and supervise daily front-end operations to meet sales and quality standards.

Responsibilities focus on staffing, cash handling, budgeting support, safety compliance, and maintaining product knowledge to answer questions and ensure a positive shopping experience for all customers.