Front End Relief Manager | Team Lead & Customer Experience

Paq, Inc.; Atascadero (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Affordable Medical

Dental and Vision insurance

Company Paid Life Insurance

Employee Stock Ownership

401(k) plans

Growth Opportunities

Job summary

PAQ, Inc. is hiring a Relief Manager to supervise the Front End, oversee Combo Clerks, and uphold exceptional customer service in an Atascadero store. You will handle cash and transactions, train staff, and ensure compliance with store policies and safety standards.

Ideal candidates have 2+ years as a cashier, strong communication, and problem-solving skills. This on-site role requires availability on weekends and holidays in a fast-paced retail setting.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 2+ years as a cashier; on-the-job training provided; retail experience is a plus.
• Must be 18 years or older.

Responsibilities

• Provide friendly and helpful customer service, resolving concerns with supervisor assistance as needed.
• Manage Combo Clerks: assign duties, schedule breaks, provide training.
• Count out cashiers at the beginning and end of each shift.
• Process transactions including cash, checks, coupons, and electronic payments.
• Oversee SCO and ensure accurate scanning and payments.
• Maintain up-to-date knowledge of promotions and store policies.
• Report unsafe conditions to ensure a safe store environment.

Skills

Strong communication

Problem-solving

POS operation

Attention to detail

Cash handling

Customer service

Education

High school diploma

Tools

POS systems

Job description

PAQ, Inc. is hiring a Relief Manager to supervise the Front End, oversee Combo Clerks, and uphold exceptional customer service in an Atascadero store. You will handle cash and transactions, train staff, and ensure compliance with store policies and safety standards.

Ideal candidates have 2+ years as a cashier, strong communication, and problem-solving skills. This on-site role requires availability on weekends and holidays in a fast-paced retail setting.