SUPERVISORY CASHIER CHECKER

Navy Exchange Service Command; Goose Creek (SC); On-site; USD 19,000 - 27,000; Full time

Job summary

Navy Exchange Service Command is seeking a Supervisory Cashier Checker in Goose Creek, SC. The role oversees front-end registers, refunds, and staff scheduling, while ensuring adherence to store policies and customer satisfaction.

The position requires supervising staff, training, and cash-handling proficiency to maintain smooth checkout operations. Primary location is Goose Creek, with duties spanning cashiering, training, and policy implementation.

Qualifications

• 1 year responsible experience in clerical office or retail sales store work.
• Progressively responsible experience in retail sales duties is required (specialized experience).

Responsibilities

• Supervises front end register and refund desk functions including scheduling staffing training performance management etc.
• Ensures associates are aware of store promotions policies procedures and programs.
• Ensures all front-end equipment cash registers etc. are available and properly maintained.
• Schedules and or conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc.
• Handles customer refunds returns and complaints tactfully and efficiently; applies store policies consistently to ensure customer satisfaction.
• Interacts with customers and coworkers in a friendly and professional manner; adheres to dress codes and assists sales team; performs Cashier Checker duties as needed.

Skills

Staff supervision

Cash handling

Customer service

Staff training

Job description

Job Description - SUPERVISORY CASHIER CHECKER (260003MU)

Job Description

SUPERVISORY CASHIER CHECKER

Job Number:

260003MU

Primary Location

United States-South Carolina-Goose Creek

Organization

Charleston Pay Range : $16.75 +

Job Summary:

• Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures.

Duties and Responsibilities:

• Supervises front end register and refund desk functions including scheduling staffing training performance management etc.
• - Ensures associates are aware of store promotions policies procedures and programs.
• - Ensures all front-end equipment cash registers etc. are available and properly maintained.
• - Schedules and or conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc.
• - Handles customer refunds returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• - Ensures paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely.
• - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly. - Performs Cashier Checker duties as necessary.
• - Makes recommendations for improvement. - Performs other related duties as assigned

GENERAL EXPERIENCE

1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE

1 1 2 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

• Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.