Front-End Supervisor: Cash Handling, Refunds & Training

Navy Exchange Service Command; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Navy Exchange Service Command (NEX) Little Creek is seeking a Supervisory Cashier Checker to oversee front-end registers and the refund desk, ensuring smooth daily operations and policy adherence. The role involves scheduling, staffing, training, and performance management to maintain high customer service standards.

Responsibilities include cashier supervision, cash handling, and ensuring equipment readiness, with opportunities to contribute to process improvements and store-wide initiatives.

Qualifications

• 1 year responsible experience in clerical office or retail sales.
• 1 1/2 years progressively responsible experience in retail sales.

Responsibilities

• Supervises the Front End Registers and Refund desk functions including scheduling, staffing and training.
• Ensures associates are aware of store promotions, policies and programs.
• Handles customer refunds, returns and complaints tactfully and efficiently.
• Performs cashier checker duties as necessary.

Job description

Navy Exchange Service Command (NEX) Little Creek is seeking a Supervisory Cashier Checker to oversee front-end registers and the refund desk, ensuring smooth daily operations and policy adherence. The role involves scheduling, staffing, training, and performance management to maintain high customer service standards.

Responsibilities include cashier supervision, cash handling, and ensuring equipment readiness, with opportunities to contribute to process improvements and store-wide initiatives.