Customer Service & Sales Associate - Flexible Hours

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks a customer service associate to support in-store operations, including layaway services, refunds, price adjustments, and basic account assistance. You will work with a sales team to exceed customer expectations while handling various POS transactions and maintaining store policies.

Responsibilities include assisting customers with NEXCARD accounts, processing orders, and participating in department meetings to drive sales goals while

Qualifications

• 1 year responsible experience in clerical office or retail sales store work.

Responsabilités

• Provides layaway services and explains layaway policies and requirements.
• Performs cash register transactions including cash, charge, check, layaway, and gift certificates accurately.
• Assists customers with opening NEXCARD accounts and answering questions about balances and limits.
• Resolves customer problems and complaints by following store policies and referring complex issues to a higher-level associate when needed.

Description du poste

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks a customer service associate to support in-store operations, including layaway services, refunds, price adjustments, and basic account assistance. You will work with a sales team to exceed customer expectations while handling various POS transactions and maintaining store policies.

Responsibilities include assisting customers with NEXCARD accounts, processing orders, and participating in department meetings to drive sales goals while