Front End Store Manager | Growth & Benefits

Landed; Thousand Oaks (CA); Presencial; USD 30.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k with match

Paid vacation

Meal discounts

Bonuses

Career growth

Descripción de la vacante

Erewhon Market is seeking a Front End Manager to lead the front end and customer service team in a fast-paced health-focused market. The role emphasizes sales leadership, training, and ensuring excellent customer interactions.

Responsibilities include scheduling, performance recognition, and collaborating with the Store Director on staffing and store operations. This position offers growth opportunities and comprehensive benefits.

Formación

• Previous experience in management required.
• Customer Service Focus and great work ethic.

Responsabilidades

• Provide excellent customer service by greeting and assisting customers, and responding to customer inquiries and complaints; lead by example.
• Drive membership sales and other promotions or non-profit donation drives. Inspire the team to meet their monthly sales goals and hold them accountable to their goals.
• Educate customers on the benefits of our membership program, non-profit donation drives, or other rotating promotions.
• Be an educator and brand expert, speak on the Erewhon mission and standards for excellence.
• Manage and schedule Front End and Customer Service department employees, oversee their training, reward and recognize their performance and delegate their work assignments to be completed most effectively.
• Work with the Store Director on hiring, evaluation and overall supervision of department personnel.
• Ensures that all opening and closing procedures are performed.
• Responsible for accurate counting, balancing and securing of change drawer, safe, assigned cash register and “pick-ups” & “loans” to cashier’s registers.
• Control department expenses by improving operations and efficiencies, by controlling labor costs and by reducing losses due to shrinkage and pilferage.
• Keep updated on special cashier and merchandise needs that arise for holidays, as well as market trends in the Healthy / Grocery industry.
• Be an educator and brand expert, speak on the Erewhon mission and standards for excellence.
• Other duties as assigned by upper management.

Conocimientos

Leadership

Customer service

Descripción del empleo

Erewhon Market is seeking a Front End Manager to lead the front end and customer service team in a fast-paced health-focused market. The role emphasizes sales leadership, training, and ensuring excellent customer interactions.

Responsibilities include scheduling, performance recognition, and collaborating with the Store Director on staffing and store operations. This position offers growth opportunities and comprehensive benefits.