Cashier Assistant Manager - Lead Front End, Great Benefits

Landed; Thousand Oaks (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid vacation

Meal discounts

Bonuses & rewards

Job summary

Erewhon Market is hiring for a Lead role in Grocery Retail. The position focuses on delivering exceptional customer service, leading by example, and ensuring smooth front-end operations in a fast-paced health and wellness environment.

Ideal candidates have at least 1 year of lead experience in grocery or customer service, with English and Spanish proficiency preferred. This on-site role offers growth opportunities and competitive hourly pay.

Qualifications

• Minimum 1+ years of experience as a Lead in Grocery Retail or Customer Service.
• Bilingual English/Spanish preferable, but not necessary.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, and responding to inquiries and complaints; lead by example.
• Perform opening/closing procedures including auditing safety, equipment checks, and setup of daily schedules and audit sheets.
• Count, balance and secure cash drawer, safe, and cashier registers; manage pick-ups and loans.
• Stay updated on holiday merchandising needs and market trends in Healthy/Grocery industry.
• Drive membership sales and promotions; inspire team to meet sales goals.
• Educate customers about Erewhon mission and standards; perform other duties as assigned by management.
• Assist Front End Manager with scheduling, time-off requests, and weekly recaps.
• Enforce policies when Front End Manager is not present.
• Assist MODs with customer concerns as requested.
• Hold coaching conversations with team members as needed.

Skills

Customer service

Team leadership

Cash handling

Bilingual (English/Spanish)

Job description

Erewhon Market is hiring for a Lead role in Grocery Retail. The position focuses on delivering exceptional customer service, leading by example, and ensuring smooth front-end operations in a fast-paced health and wellness environment.

Ideal candidates have at least 1 year of lead experience in grocery or customer service, with English and Spanish proficiency preferred. This on-site role offers growth opportunities and competitive hourly pay.