Front-End Shift Supervisor: Customer Experience Leader

Lazy Acres Natural Market; Encinitas (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lazy Acres Natural Market in Encinitas, CA is seeking a Front-end Shift Supervisor in a management‑in‑training role to lead the front-end team, greet customers, and help create a welcoming, upbeat store atmosphere.

You will supervise 8–18 front-end staff, perform cashier duties, assist with scheduling and discipline, enforce store policies, and train new employees while keeping the front-end clean, safe, and aligned with company standards.

Qualifications

• High School diploma or GED; 3–6 months related experience or equivalent.
• Ability to read, write, and communicate in English with customers and staff.
• Physical ability to stand for long periods and perform cashier duties.

Responsibilities

• Supervise Front-end employees and coordinate daily tasks.
• Assist with planning, assigning, and directing work and discipline as needed.
• Operate a cash register and assist customers with service.
• Ensure front-end area is clean, organized, and welcoming.
• Train and develop employees on store policies and procedures.
• Handle customer complaints and maintain positive public relations.
• Enforce age-related alcohol and tobacco policies according to law.

Skills

Leadership

Customer service

Communication

People skills

Team supervision

Education

High School Diploma / GED

Tools

Cash register

Job description

Lazy Acres Natural Market in Encinitas, CA is seeking a Front-end Shift Supervisor in a management‑in‑training role to lead the front-end team, greet customers, and help create a welcoming, upbeat store atmosphere.

You will supervise 8–18 front-end staff, perform cashier duties, assist with scheduling and discipline, enforce store policies, and train new employees while keeping the front-end clean, safe, and aligned with company standards.