Front End Shift Leader: Lead Team + Bonuses & 20% Discount

Jimbo's; San Diego (CA); On-site; USD 60,174,000 - 75,823,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

401k plan – Employer matching

Paid time off accruals

20% Employee discount

Free Box Items for employees

Performance reviews

Quarterly Bonus*

Happy Hour Bonus*

Birthday Bonus*

20/20 Cashier Accuracy Bonus*

Job summary

Jimbo's in San Diego, CA is seeking a Front End Supervisor to ensure accurate, efficient service and lead the Front End staff.

You will manage cashier duties, enforce customer service standards, train new employees, monitor performance, and collaborate with the Front End Manager on department development. Must be 21+, experience, leadership, and knowledge of POS systems. This full-time role offers medical, 401k, PTO, and bonus programs, with a strong emphasis on teamwork.

Qualifications

• Must be minimum 21 years of age.
• Prior successful cashier experience with strong knowledge of Front End operations.
• Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.

Responsibilities

• Perform all Cashier and Customer Service Clerk duties as well as additional supervisory duties listed below.
• Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that all Front End staff is doing the same.
• Assume ownership of Front End operations and represent Jimbo's in the absence of Front End management.
• Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations).
• Assist Front End Manager in department development and succession training.
• Supervise Front End employees, ensure that staff members are staying productive during down time, delegate tasks, and constructively address performance issues as they arise.
• Maintain an accurate safe and change inventory.
• Verify and reconcile each cashier’s till upon closeout.
• Run daily and weekly reports.
• Follow and enforce company policy when approving checks and selling beer and wine.

Skills

Cashier experience

Front End operations

Leadership

Team-building

Strong communication

Excel

Tools

POS systems

Microsoft Excel

Job description

Jimbo's in San Diego, CA is seeking a Front End Supervisor to ensure accurate, efficient service and lead the Front End staff.

You will manage cashier duties, enforce customer service standards, train new employees, monitor performance, and collaborate with the Front End Manager on department development. Must be 21+, experience, leadership, and knowledge of POS systems. This full-time role offers medical, 401k, PTO, and bonus programs, with a strong emphasis on teamwork.