FRONT END SHIFT LEADER

Jimbo; 4S Ranch (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

401k employer matching

Paid time off accruals

20% Employee discount

Free Box Items for employees

Performance reviews (60-day, 6-month,

Annual)

Quarterly Bonus

Happy Hour Bonus

Birthday Bonus

Job summary

Jimbo is seeking a Front End Supervisor in California to lead cashiers and front end staff, ensuring accurate service and efficient operations. You will coach, train, and manage daily tasks, while upholding store policies and customer satisfaction.

The role emphasizes teamwork, effective communication, POS proficiency, and reliable supervision in a fast-paced retail setting.

Qualifications

• Must be 21 years or older.
• Prior successful cashier experience with strong frontier front-end operations knowledge.
• Proven leadership and team-building ability with coaching and delegation.
• Friendly, outgoing personality and strong communication skills.
• Familiarity with store policies and safety procedures.

Responsibilities

• Perform all cashier and customer service clerk duties as well as supervisory tasks.
• Proactively assist customers and ensure front end staff follow service standards.
• Own front end operations in the absence of management and enforce policies.
• Assist with HR functions: training, feedback, discipline, and evaluations.
• Supervise staff, delegate tasks, address performance issues, and monitor downtime.
• Verify tills, run daily/weekly reports, and ensure policy compliance on checks.

Skills

Leadership and team-building

Microsoft Excel

POS systems knowledge

Communication skills

Customer service

Cashier operations

Tools

POS systems

Job description

Overall Compensation & Benefits:Medical, Dental, & Vision insurance packages - FT employees401k plan – Employer matchingPaid time off accruals20% Employee discountFree Box Items for employeesPerformance reviews (60-day, 6-month, Annual)Quarterly Bonus*Happy Hour Bonus*Birthday Bonus*20/20 Cashier Accuracy Bonus**For more information, please contact us, and we will be happy to answer any questions about this benefit.General Purpose: To provide an atmosphere that promotes excellent service to Jimbo’s customers while being accurate and efficient in Front End operations, and to provide outstanding leadership and strong teambuilding skills while supervising the Front End staff.Essential Duties:Perform all Cashier and Customer Service Clerk duties as well as additional supervisory duties listed below.Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that all Front End staff is doing the same.Assume ownership of Front End operations and represent Jimbo’s in the absence of Front End management.Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations).Assist Front End Manager in department development and succession training.Supervise Front End employees, ensure that staff members are staying productive during down time, delegate tasks, and constructively address performance issues as they arise.Maintain an accurate safe and change inventory.Verify and reconcile each cashier’s till upon closeout.Run daily and weekly reports.Follow and enforce company policy when approving checks and selling beer and wine.Other Responsibilities:Know store layout/product location to refer the customer to the appropriate aisle when asked.Assist other team members in achieving the goals of the department and the store.Attend scheduled Front End Department meetings and all store meetings.Adhere to and enforce all Front End Department and store policies as outlined by the Front End Manager, Staff Member Handbook and Injury and Illness Prevention Plan.Work Environment:Ability to work under a variety of conditions, including warm and cold temperatures for extended periods of time.Qualifications:Must be minimum 21 years of age.Prior successful cashier experience with strong knowledge of Front End operations.Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.Skills:Capable of handling several tasks at once, and able to tolerate stress.Ability to exercise good judgment.Friendly, outgoing personality.Strong communication skills.Ability to read product labels and UPC codes.Ability to travel and/or transfer to other store locations.Familiarity with Microsoft Excel and a basic knowledge of POS systems.Physical Demands:Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.Ability to stand for extended periods of time.Ability to sustain repetitive arm and hand motion.Ability to sustain a moderate amount of bending and twisting motion.Ability to push 6 shopping carts.